||Any crossing user on foot
||See specific pedestrian user types below.
|User for who English is not their first language
||Users who might be unfamiliar with the English language or UK level crossing procedures, i.e. tourists or persons visiting the UK on work.
||User unable to interpret the level crossing signage. User unfamiliar with UK level crossing procedures. Users using their experience with level crossing procedures from their home country - incorrect mental model
||A pedestrian with a dog on or off the lead.
||Dog is an encumbrance. The dog can provide an additional difficulty if it is startled or distracted. If the dog is off the lead, it might run onto the railway, especially if startled. The pedestrian might be inclined to follow the dog to retrieve it.
||An individual remaining mounted on bike throughout the crossing traverse, or dismounting before the traverse
||Might approach crossing at higher speed than general pedestrian. Elevated risk of wheels becoming trapped/user becoming destabilised on crossing surface. Bicycle is an encumbrance.
||An individual remaining mounted on a horse throughout the crossing traverse, or dismounting before the crossing
||Horse might not be under full control of rider or might startle. User might miss critical crossing information due to elevated height. Horse is an encumbrance.
|Wheelchair or mobility scooter user
||An individual in a wheelchair.
||Scooters have higher speeds than wheelchairs (up to 10mph). User might approach crossing at higher speed than a general pedestrian. Wheelchairs move slower than mobility scooters. They have smaller wheels and are less able to deal with uneven terrain. Might have difficulty operating and navigating over crossing as their hands are occupied. User might miss critical crossing information due to relatively low eye level.
||An individual or group driving a car.
||Driver might be either public or commercial. Might be part of a group and have distractions within the car.
||An individual or group driving a van.
||Driver might be either public or commercial.
||An individual or couple driving and HGV.
||Commercial user. User might miss critical crossing information due to elevated height.
||An individual driving a motorcycle.
||Might approach crossing at higher speed than general pedestrian. Elevated risk of wheels becoming trapped/user becoming destabilised on crossing surface. Motorcycle is an encumbrance. User unlikely to dismount before traversing the crossing.
|Farmer - Driving farming machinery
||User might miss critical crossing information due to elevated height. User might be driving under time pressure.
|Farmer - Herding livestock
||An individual herding two or more animals over the crossing.
||Animals are an encumbrance. Animal behaviour might be unpredictable, might wander onto the railway. Animals might take a long time to cross.
||User with specific goal of catching a train (e.g. crossings at /adjacent to stations. User on a regular journey to/from their place of work.
||User might feel time pressure. Likely to be frequent and familiar crossing users.
|Other (signaller, train driver)